Privacy Policy

At Solver Middle East, we respect your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identifiable Information: Name, email address, phone number, company name, and any other details you provide via forms (e.g., job applications, catalog download requests).
  • Usage Data: Information about your interactions with our website, including IP address, device details, and browsing behavior.
  • Attachments: Uploaded files such as resumes, business documents, or additional supporting materials.

2. Purpose of Data Processing

We process your personal data for purposes that include:

  • Processing job or agent applications.
  • Facilitating access to downloadable resources like catalogs.
  • Responding to inquiries or service requests.
  • Improving website functionality and user experience.
  • Complying with legal obligations.

We will not process personal data beyond what is necessary for these purposes unless you provide explicit consent.

3. Legal Basis for Processing

Our data processing activities are carried out under one or more of the following legal bases:

  • To fulfill contractual obligations or provide requested services.
  • To comply with legal and regulatory requirements.
  • Based on your explicit consent where required.

4. Data Sharing

We do not share your personal data with third parties except in the following cases:

  • With service providers that support our operations under strict confidentiality agreements.
  • When required by authorities in accordance with the Personal Data Protection Law (PDPL) or other applicable laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After the retention period, your data will be securely deleted.

6. Data Transfers Outside

If your personal data needs to be transferred outside, it will only occur in compliance with Personal Data Protection Law (PDPL) requirements, including ensuring adequate protection measures in the destination country.

7. Your Rights Under Personal Data Protection Law (PDPL)

As per the Personal Data Protection Law, you have the right to:

  • Access Your Data: Request details of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Restriction of Processing: Request limited use of your data under specific circumstances.
  • Data Deletion: Request the deletion of your personal data unless prohibited by legal obligations.
  • Object to Processing: Opt-out of specific types of data processing, such as marketing.

To exercise these rights, please contact us at info@solver-me.com.

8. Data Security

We implement appropriate security measures to safeguard your data from unauthorized access, alteration, or destruction.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy in compliance with changes to the Personal Data Protection Law (PDPL) or other applicable regulations. Changes will be posted on this page, and where necessary, we will notify you.

11. Contact Information

If you have questions or concerns about this Privacy Policy or your data, please contact us:

  • Email: info@solver-me.com
  • Phone: +966 92 000 4870